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The Fine Print:
A) Call me before you lock in your rate with another company.
Tell me that you have a better offer.
Provide a Good Faith Estimate and Truth-in-Lending statement from the other lender. It must be dated the same day as our offer, as rates change each day. It must indicate their name and address.
It must evidence interest rate, and discount points (if any).
Estimated closing costs must include all costs from all parties involved in the transaction, including escrows (if any). Nothing may be marked TBD (to be determined).
The loan with the other lender must be a 15, 20 or 30 year fixed interest rate, fully amortizing loan only.
You must qualify for the same or similar loan program offered by us.
B) After reviewing the competitions offer:
I must be allowed to match their interest rate, points, or closing costs combination, and beat their costs by $100.00.
If I can match & beat their offer by $100, but you don't close your loan with me, the $100 offer is null and void.
C) If I can't match or beat your other offer:
1.) Provide me your Rate Lock Confirmation showing:
the date of your rate lock.
interest rate and points you received.
their Good Faith Estimate (GFE) and Truth-in-Lending Statement (TIL)
2.) I will keep this information on file.
3.) After your loan closes, the closing agent/title company must simply provide me your proof of closing (the HUD-1 Settlement Statement & Note) showing the better rate, points, and closing costs combination.
4) If at closing, they still beat my original offer, I will personally mail you a check for $100 from my own personal checking account! *
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Unfortunately there are many unscrupulous lenders that try to hook customers with a low interest rates, and misleading closing costs - only to raise them later (read Beware of the Bad Good Faith Estimate). Lenders that practice bait and switch force us to verify that your rate, points, and closing costs at closing are the same as your initial offer that supposedly beat my offer. Bait and switch is an unethical practice of some lenders where they promise a low interest rate only to manipulate the situation, forcing you to take a higher rate, or pay undisclosed closing costs later They are betting the customer would rather pay more than start the whole process over again.
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* By exercising this best rate, best cost guarantee, you agree that the total liability arising out of any claims based on this guaranteed price and cost offer is limited to One Hundred Dollars ($100.00). You agree to hold the company (license holder) harmless from any claims based on this guarantee. If you have already begun your application with another loan officer within this company, you may not now switch. Offer not valid when competition offers special deals, including, but not limited to: builder rebates, employee benefit programs, or existing customer specials. (Especially builders, as they have already built in their incentives to the price of your new home!). Once you lock your rate and terms, all comparisons for the purpose of this guarantee are deemed completed to your satisfaction. No compensation will be made or guaranteed after your loan is locked.
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